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group photoProducts, Services & Pricing

Computer Concern gives you the results of a professional technology group without the expense of a full-time staff. Whether you need a complete server and network overhaul, or a minor repair to a user’s machine, we offer a wide range of products and services to meet your IT needs.

We will come to your business for a free consultation and network review, then come up with a custom solution to meet your specific needs.

  • Consulting
  • Network Support
  • Server and Workstation Support
  • Hardware: servers, workstations, networking and extended warranties
  • Software: licensing, applications and security
  • System Integrity: when your network falters, our rapid system recovery minimizes your downtime
  • Proactive Network Labor: includes regular on-site visits at discounted rates

Proactive Network Labor is a great option for customers who prefer regular support. A technician will be scheduled to come out weekly, bi-weekly or monthly to perform regular maintenance and address your IT needs.

remote supportRemote Support

We offer Web-enabled remote support for quick response to your network and user computer problems. We can fix many problems remotely, faster than driving to your location.

Remote support saves you time and money, by minimizing your downtime and maximizing productivity.

service level agreements graphicService Level Agreements (SLA’s)

For a full-service, comprehensive approach to managing your network, our Service Level Agreements are tailor-fit to your business.

Service Level Agreement clients receive regular network and system maintenance, priority response for service calls, and much more. We will meet with you and develop a complete technology map of your current setup, and work with you on a technology plan to assess your current and future IT needs.