Archive: Aug 2017

  1. 4 Reasons to Avoid Personal Internet Time at Work

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    Having too much freedom at work for personal internet use can be traumatic to your network and company. If you have employees with unmonitored access to email and internet, there are a number of things they can do that can harm your business. Here are four reasons to avoid personal internet time at work:

    1. Bandwidth Costs. Heavy graphics, video clips, and audio files are particularly notorious for clogging digital pipelines. If your staff is emailing photos of their family vacation to their friends, paying bills online, or downloading music, they are using up a large amount of expensive bandwidth and slowing down your organization as a result.

    2. A Damaged Reputation. A lawyer at a London law firm forwarded an explicit email he received from a female acquaintance to several coworkers as a joke. Unfortunately, they had sent it to a few of their friends, and within a short period of time, thousands of people around the world, including the press, received it. Because of this email, they ended up in a huge controversy that hurt their image and credibility.

    3. Loss of Productivity. Email and the internet offer a temptation that is hard to resist. It is why 73% of employees who use the internet are fully aware that they are consuming valuable bandwidth and hampering critical business activities with inappropriate internet usage–but do it anyway.

    4. Viruses and Spyware. Employees can accidentally download harmful viruses and spyware through music files, screensavers, and other online files.

    Worried about what your employees are doing online? See our blog post about this here: If you need help with monitoring the online activities of your employees, don’t hesitate to contact us today!

    Contact us for more information at, through our website at (go to ‘Contact’ in the red bar and fill out the form), or call us at (480) 921-9044.

  2. Artificial Intelligence: From Machine to Man

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    Since before computers were invented, humans have fantasized about machines coming to life – with the idea that machines could think for themselves and make their own decisions. From Terminator to the Matrix, Artificial Intelligence is nothing new.

    What is Artificial Intelligence or AI for short? AI is the theory of having a machine react to stimuli that would emulate human response and thinking. We already have many examples of AI that are currently in action. From IBM’s Watson, to self-teaching AI that can now predict economic futures to a certain degree of accuracy. There is even AI that can detect Heart Arrhythmias in patients with cardiologist-level accuracy.

    The future certainly looks even more promising for AI. There are developments that can relay information through AI to control things like roads and traffic lights. This would make it easier for first responders in cities or metro areas, leading to quicker response times, as well as tracking crime through city CCTV. The Department of Defense has also been looking into Artificial Intelligence for cybersecurity defense and offense. AI can react faster than a human can, as well as monitor more areas with less resources needed.

    While it seems that Artificial Intelligence can only help to make our lives easier, there are drawbacks including physical and cyber security concerns. AI would have to be kept on a server, which could make it as vulnerable as its servers. A hacker may attempt to breach server security and take control of an AI for nefarious purposes. This would most likely be to steal personal information, instead of creating a real-world version of Skynet.

    Thinking about a future with AI integrated into human society is very intriguing. Traffic could be reduced with self-driving cars, and certain industries could benefit heavily from AI being incorporated into their workforce. The downside would be opening up the next venue of cybersecurity attacks. However AI is incorporated in the future, it needs to be done thoughtfully.  


  3. Declare Freedom From Computer Problems!

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    Want to avoid the most common and expensive computer problems most Phoenix business owners experience? Here is a list of 5 things you should be doing to save yourself time and money:

    1. Have an automated off-site backup system in place. Having an off-site backup of your data is the equivalent of wearing a seatbelt in a major accident. You don’t think much about it until you need it, but when you do, you will be thankful you have it. This is one of the most important things you can do to protect your critical data and keep your business running smoothly if disaster hits. If you don’t have off-site backup in place, contact us today to get that set up.
    2. Centralize your data on your server. At one time, servers only made sense for large organizations because of their high cost and complexity. But today, there are very affordable and easy-to-implement server options designed specifically for any size business. Depending on your business needs, your server can be located on-site or hosted in the cloud. A server will not only speed up your network, but it will also make backups easier, allow secure remote access for employees to work from home or on the road, and make it much easier to share documents, databases, and printers. If you have questions about your server needs or about moving into the cloud, contact us today for a free network evaluation.
    3. Keep your anti-virus software up to date, and perform weekly spyware scans. Almost everyone understands the importance of anti-virus software, but many businesses still do not perform weekly spyware sweeps. Spyware can cause a host of problems that include slowing down your systems, pop-up ads, and even identity theft. This service is included in our Managed Services offerings.
    4. Create an acceptable use policy and enforce it! One of the biggest threats to your network are your employees. Employees can accidentally introduce viruses and software through checking their Gmail accounts, downloading photos, or visiting phishing websites set up by online criminals. There are several great programs available for monitoring employee activity online. We include this service as part of our security stack.
    5. Perform regular maintenance. Just like your car, a computer network needs regular maintenance. This includes monitoring of critical components, performance, security patches, and your backup system. Regular maintenance can dramatically improve the speed and reliability of your network, as well as the security of your data. If you cannot afford to lose data or be down for days, you must perform regular maintenance on your network. This service is also included in our Managed Services offerings.

    If you need help in any of these areas, or if you have questions about your current setup, don’t hesitate to contact us today!

    Contact us for more information at, through our website at (go to ‘Contact’ in the red bar and fill out the form), or call us at (480) 921-9044.