Archive: Feb 2017

  1. Are You Safe? Part Two

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    Did you know that most computer virus infections are self-inflicted? As it turns out, people are curious and unaware. That is a dangerous combination.

    Frequently, a virus gets loaded onto a computer; not because it broke through your defenses, but because a user clicked on a link in an email or opened an attachment. This simple action is an invitation for a virus to load, and electronic virus protection is often unaware that this is happening because it is a user initiated action.

    How do you stop these attacks? Simply by not allowing them to start. That means telling your employees what can or cannot be clicked, as well as creating policies, procedures and educating your employees.

    Many companies are surprisingly lax when it comes to email and internet usage. It is unfortunate how many companies have no electronic security policy. It is frightening how easy it would be to get access to sensitive company information.

    While the information is full of malicious software banging away at your firewall, the easiest way for attackers to get in is through an unsolicited email to an unprepared user. However, a well-defined policy and some basic education can provide some much needed protection.

    Procedures describing what to do when an email comes with an attachment will stop a host of attacks. Policies about visiting web pages and clicking on links will let employees know what is allowed and what is not. Documenting and distributing this fundamental information will protect company information from those who should not have access.

    Policies and procedures combined with solid enforcement are the best protection against harmful attacks to your company.

    We work with our clients on creating Policies and Procedures, as well as recovery options should a malicious attack occur. Contact us for more info at: (480) 921-9044 or

    Link for Are You Safe? Part 1:

    Next, we’ll look at virus and malware protection beyond the basic anti-virus software.

  2. The 1 Darn Cool School at PCH

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    Being a patient in the hospital can be an undesirable experience. However, being hospitalized as a child or young adult is even more dispiriting. Unfortunately, when a child is confined to a single space, especially for a long-term illness, the child is missing out on their education and social interactions.

    The 1 Darn Cool School at the Phoenix Children’s Hospital was established to help children continue their “normal” school routine while restricted in the hospital receiving treatment. “Our school lets patients be productive in a positive and encouraging environment. When children continue their schooling while in the hospital, their anxiety levels are lowered, and they feel better, physically and mentally. A healthy mind leads to a healthy body.”

    Last year was Computer Concern’s first year of contributing to this “hidden gem” school program, and we donated and set up several Amazon Fire Tablets. The teachers and staff welcomed us for a tour of the facility and educated us about the program. We were truly impressed with the program and seeing first-hand the impact they have on these children’s lives. The patients have truly enjoyed the tablets, and they were able to use them in their beds if they were too unwell to attend class.

    This year, Computer Concern hopes to make an even greater difference and to bring more awareness to the 1 Darn Cool School with your help. Currently, the school program is 100% philanthropically supported.

    Below is a wish list of donation items that are needed for the school:

    • Basic school supplies (pencils, pens, paper, etc.)
    • Art supplies (for Fine Arts Fridays)
    • USB flash drives
    • Wireless mice
    • iTunes or other gift cards (used for incentives for the older patients to complete their work)

    We will be collecting donations through January 31st.

    Please let us know if you are willing to contribute to this great cause. Thank you, and let us know if you have any questions. Contact us via email at or call Kim at (480) 921-9044.
    With much appreciation,
    The Computer Concern Team

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