Archive: Dec 2016

  1. 5 Things You Should Know Before Buying a New Computer

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    The year is coming to a close, and now is the time we strongly recommend planning for your 2017 technology needs. Technology planning is a smart investment that puts you ahead of the curve. It’s also a great time to make those capital expenditures before year-end!

    Buying products from other resources is much more of a hassle than buying them from your technology service provider. If you have special requirements, need help in selecting a machine, or if service before, during and AFTER the sale is important, then you’ll want to buy from a local shop like Computer Concern. We know what is best for your needs.

    Here are the top 5 reasons to buy your next PC from us:

    1. You’ll get a senior technician who will take time to explain your options, answer your questions, and help you make a good decision based on your needs. If you buy from an electronics superstore, there’s a good chance they will try to talk you into buying the current special or in-stock items, which may not be best for your specific needs.

    2. Receive the best technical support and service after the sale. It can be rather frustrating to speak with a manufacturer’s technical support. You have to wait on hold, and will most likely speak to someone who is reading from a script and is not well trained. Whenever you have a problem with a machine that you purchased from us, we’ll troubleshoot it for free!

    3. If you need technical support on a computer that you bought from us, you won’t go through electronic voice menus or be transferred to another country. You actually get to speak to a friendly, local technician.

    4. For a small extra charge, we’ll set up your email account, internet access, check your virus protection, set up your firewall, and other preferences and settings. When you buy from a superstore or online, there may be hardware or software options missing. We will gladly configure your machine to make sure that everything is where it needs to be from the start.

    5. We’ll custom build a new PC using parts from your old PC. Maybe you just need more memory and a video card added. If you simply want to “upgrade” your PC to save a few dollars, we will gladly do it for you. This is something that no other store or online supplier will offer.

    If you’re simply wanting a cheaper price, then buying from a large retailer works. However, for the best customization, service, and support after the sale, buy from Computer Concern. Often times, our quote is very close to that special you were looking at, without the hassle of going out and finding everything on your own. We’ll make sure you get exactly what you need.

    If you are wanting to make any hardware upgrades before 2016 is over, please contact us asap to get started.

     

  2. 12 Signs You’re Ready for a Server

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    The end of the year is quickly approaching, and now is a good time to think about your future IT needs. Often in business you buy something when you believe you need it, or in a panic when something breaks. When technology is concerned, planning for the future is the best option, and can save you more time and money in the long run.

    A server acts like a single specialized unit that ensures all of your technology is connected, giving users access to the resources, information and systems they need. It can also act like a centralized manager ensuring that data is secure and organized.

    Here are 12 surefire signs that your business could benefit from a server:

    1. You have two or more computers that need to share office equipment and resources;

    2. You have files and data residing on more than one computer that need to be secured;

    3. You need secure access to your computer files while traveling or working from home;

    4. You need to back up critical files on more than one computer;

    5. You need CRM (customer relationship management) software and accounting programs to manage and communicate with your list of clients and vendors;

    6. You need to manage different versions of one file;

    7. You need a central communication system that makes it easy to schedule meetings and share information with everyone;

    8. You need to allow employees to share databases and other software tools;

    9. You would like to send email broadcasts to customers;

    10. You want to save money by hosting your own company website and email;

    11. You want to control employees’ access to sensitive and personnel information;

    12. You want a central access point for information.

    If the majority of these benefits sound good to you, contact us for a free consultation to discuss the pros and cons, the costs, and how a server can help address specific problems.

    Call our office at (480) 921-9044 to schedule your free consultation! Or fill out the form here: http://cciaz.com/contact/ .

     

  3. We’re Thankful You’re a Client!

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    During this month of thankfulness and turkeys, we at Computer Concern want to let you know how much we appreciate your business. You’re an awesome client, and we wish that we had more clients just like you.

    Speaking of awesome clients, we would like to see if you could help us find more clients like you. More specifically, other business owners who might benefit from our support and technology services.

    We have a referral program that is rewarding, and we greatly appreciate recommendations from clients like you.

    Since they are being referred by you, Computer Concern will give a free security assessment or 2 hours of free technical support to the business you refer as a gift to say thank you.

    To refer someone, give us a call at the main phone line at (480) 921-9044, or fill out the ‘Contact Us’ Form at computerconcern.com/contact.

    Or, send an email with the following information to accounting@cciaz.com:
    • Company
    • Name and title of the person you’re referring
    • Referral company name
    • Phone number for the contact and an email address

    Thank you so much, and hope to hear from you soon!

     

  4. Only Until New Year’s Eve: Free Network Evaluation

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    Thanksgiving is coming up, and we at Computer Concern miss having you as a client. It’s been awhile since we’ve had the opportunity to help you with your technology needs. We appreciate your trust in us in the past, and we hope you’ll think of us again when you need assistance.

    To show our thanks for your past business, we would like to offer a free network health check between now and December 31st. The year is quickly coming to a close, so don’t let this opportunity slip away!

    We’ll come to your office and…

    – Check your firewall security settings to make sure you are protected

    – Scan and remove spyware

    – Check your network back-up system to ensure it is working accurately

    – Verify that you have the most up-to-date security that is installed properly

    – Diagnose slow, unstable PCs

    – Perform a quick network “tune-up” to make programs and files load faster

    Why you should care about this:

    There are system checks and updates that should be done on a regular basis, like tuning up your car or getting your teeth cleaned. This ensures that your system’s speed, performance, and security are running the way they should be. If you ignore those updates, then your system will become progressively slower, unstable, and more susceptible to viruses, spyware and hackers.

    To get your free, no-strings-attached Network Health Check, simply go to www.computerconcern.com and click on the ‘Contact’ button on the top red toolbar. Fill out the form that says ‘Contact Us or Request a Free Consultation and Network Evaluation’ and check the box about the Free Network Evaluation.

    Or, call the office at (480) 921-9044. After we receive your request, we’ll schedule a convenient time for one of our technicians to come onsite and complete a Health Check for your network. When we’re done, we’ll give you a report on problems or threats that we found.

    Don’t miss out on this great opportunity, it won’t be around for very long!